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Question What’s the best way to connect?
AnswerThe fastest way to connect with us is via email at [email protected]. We will do our best to get back to you as soon as possible. You can also send through a DM on Instagram @puzzlegasm.
Question What happens if I’m unable to have a Puzzlegasm™ because I’m missing a piece?
AnswerIf you are unable to Puzzlegasm™ due to a missing piece, please send us a clear photo of your puzzle, and we will do our best to replace the missing piece free of charge.
Question What happens if my puzzle arrives damaged?
AnswerIf your puzzle is damaged upon arrival, please email [email protected] with your order number and a photo of the damaged product within 48 hours of receipt. We will happily replace your order or issue you a full refund for that item.
Question What happens if the puzzle I want is sold out?
AnswerPlease subscribe to our email list, or follow us on Instagram to stay up-to-date on all the extra juicy Puzzlegasm™ news.
Question What payment methods do you accept?
AnswerWe accept all major debit and credit cards as well as Apple Pay, Google Pay and PayPal.
Question How do I collaborate with Puzzlegasm™?
AnswerIf you are a creative who is interested in collaborating with us, please email [email protected] with an introduction to your work.
Question Press Related Inquiries
AnswerWe’d love to talk to you and spread the Puzzlegasm™ love. Please email [email protected] for all press related inquiries.
Question Wholesale Inquiries
AnswerWe work with select retailers. If you are a reseller and you’re interested in selling our puzzles, get in touch with us at [email protected]. Please introduce yourself and provide a link to your website.
Question How do I go about placing a large order?
AnswerTo purchase puzzles in large quantities, please email [email protected], so we can assist you with your purchase. We are happy to help!
Question What artists do you collaborate with?
AnswerWe are proud to be in collaboration with a small team of independent artists from across the globe. A small amount from each sale goes back to each of the artists to help support their visions. If you are an artist who is interested in collaborating with us, please email [email protected] with an introduction to your work.
Question Shipping
AnswerGet all of your shipping questions answered HERE